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  • Don't let a flight delay ruin your holiday.

    別讓班機延誤毀了你的假期。

  • Get familiar with your consumer rights, as you may be able to claim compensation if you find yourself stuck at departures.

    熟悉消費者權益,如果離境時卡關,您可能可以獲得賠償。

  • If your flight is departing from an EU Airport or is on an EU-based airline,

    如果您的班機是從歐盟機場出發,或屬於歐盟國家的航空公司,

  • the denied boarding regulation means you're entitled to free assistance if your flight is due to arrive at its destination more than two hours late.

    根據「航班讓位賠償」,如果班機晚到目的地兩小時以上,您將有權獲得免費協助。

  • This includes phone calls and free meals and drinks as appropriate to the delay.

    包括免費撥打電話、餐點及飲料 (符合延遲時間的份量)。

  • You're also entitled to free accommodation and airport transfers if you have to wait overnight.

    如果需要等待一夜,還可以享有免費住宿和機場接送服務。

  • For delays of three hours, you'll get free assistance plus up to 400 euros in compensation, as long as the delay wasn't caused by extraordinary circumstances.

    只要不是特殊情況造成,滿三小時的延誤,您也能獲得免費協助,並獲得最高 400 歐元賠償。

  • If you're four hours later or more, you could claim as much as 600 euros compensation plus free assistance.

    如果遲了四小時或更久,可以申請高達 600 歐元賠償,外加免費援助。

  • If you reach the five hour mark, you're then entitled to be re-routed on a different flight or refunded.

    如果滿五小時,您就有權重新選擇其他班次或退款。

  • We're asking the government to make sure these rights continue post-Brexit.

    我們要求政府在英國脫歐後仍保障這些權利。

  • So, when the departures noticeboard gives you grief, take a deep breath and explore your options.

    所以,當離境告示傳來悲報時,請深呼吸,並開始探索你的選擇吧。

  • To find out how much you can claim, check out our flight delay calculator tool.

    想知道您可以索賠多少,請試用我們的班機延誤計算器工具。

Don't let a flight delay ruin your holiday.

別讓班機延誤毀了你的假期。

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